TERMS & PRIVACY POLICY
Last Updated: February 2026
Welcome to GRIT Performance, By accessing this website (www.gritperformance.in) or purchasing our products, you agree to the following Terms & Privacy Policy.
PART A: TERMS & CONDITIONS
1. About Us
GRIT Performance is owned and operated by Leveight Design Private Limited, incorporated under the Companies Act, 2013. All legal responsibilities, transactions, and consumer obligations are fulfilled by this entity.
2. Use of Website
By using our website, you agree:
Not to misuse or interfere with the website
Not to attempt fraud, hacking, or unauthorized access
Not to copy or use our content for commercial purposes without permission
We reserve the right to suspend access for violations.
3. Products & Orders
Product Information
We strive for accuracy, but:
Product images may vary slightly due to screen settings
Product availability and pricing may change without notice
Nutritional and product information is approximate
Pricing
All prices are in INR
Prices include applicable taxes unless stated otherwise
In case of pricing errors, we reserve the right to cancel the order and refund the amount
Payments
Payments are processed securely through third-party payment gateways.
We do not store full credit/debit card details on our servers.
4. Shipping, Returns & Refunds
Please refer to our Refund & Shipping Policy page for full details.
Due to the consumable nature of our products and FSSAI regulations:
Opened or used products cannot be returned unless defective or damaged.
5. Health Disclaimer
Our products are wellness supplements and are not intended to diagnose, treat, cure, or prevent any disease.
If you are pregnant, nursing, have allergies, medical conditions, or are on medication, consult your healthcare provider before use.
6. Intellectual Property
All content, branding, text, graphics, and logos on this website belong to Leveight Design Private Limited and are protected under Indian intellectual property laws.
Unauthorized copying, reproduction, or commercial use is prohibited.
7. Limitation of Liability
To the maximum extent permitted by law:
We are not liable for indirect, incidental, or consequential damages.
Our total liability shall not exceed the amount paid for the product in question or ₹1,000, whichever is lower.
8. Governing Law
These terms are governed by the laws of India.
All disputes are subject to the jurisdiction of courts in Delhi, India.
You may also approach consumer forums under the Consumer Protection Act, 2019.
PART B: PRIVACY POLICY
9. Our Privacy Approach
We believe in minimal data collection.
No account creation is required.
We only collect information necessary for order fulfillment and optional community subscription.
10. Information We Collect
When You Place an Order:
Name
Shipping address
Phone number
Email address
Order and transaction details
Payment details are processed by secure third-party payment gateways.
We do not store complete card details or banking passwords.
If You Subscribe to Our Community:
Email address (optional)
Automatically Collected Information:
Like most websites, we may collect:
IP address
Browser type
Device information
Pages visited
This helps us improve website functionality.
11. Cookies & Tracking
Our website may use cookies and similar technologies for:
Basic website functionality
Order processing
Analytics (e.g., traffic analysis)
Since our website is hosted on Hostinger and uses third-party tools (such as payment gateways and analytics services), cookies may also be placed by these service providers.
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
12. How We Use Your Information
We use your data only to:
Process and deliver orders
Provide customer support
Send order confirmations and updates
Comply with legal and tax obligations
Send promotional emails (only if you opt in)
We do not sell or rent your personal data.
13. Data Sharing
We may share limited information with:
Payment gateways (for processing payments)
Courier partners (for delivery)
Hosting providers (Hostinger)
Analytics services
Government authorities if legally required
All such parties process data only for operational purposes.
14. Data Security
We implement reasonable security measures including:
SSL encryption
Secure hosting infrastructure
Restricted access to order data
However, no internet transmission is 100% secure.
15. Data Retention
We retain order-related information as required under Indian tax and regulatory laws (generally up to 7 years).
Community subscription emails are retained until you unsubscribe.
16. Your Rights (Under Indian Law)
Subject to applicable law, you may:
Request access to your data
Request correction
Request deletion (where legally permissible)
Withdraw consent for marketing emails
17. Children’s Privacy
Our website is not intended for individuals under 16 years of age.
18. Updates to Policy
We may update these Terms & Privacy Policy from time to time.
The updated version will be posted on this page.